Order Tracking

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Shipping Information

We offer FREE Standard 3 Day Ground Shipping on all EU merchandise orders €50 and over (excluding taxes).
All orders are shipped from the Belgium and transacted in EURO.

Tracking orders

mailto:in**@************ud.com” data-original-string=”UsK+DJjUv7UXpfbScFcxeQ==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” title=”This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on atelier-geraud.com, sign in to access My Account that will contain your order information. You can also contact Geraud Customer Service to track your order.

For more information or questions, please contact our Customer Service via email (in**@************ud.com) or via phone at +32(0)32338867.